Freddie's Paint & Details Boutique - Lethbridge, Alberta

Kayla C.

We worked with Deanna (designer) on a full cottage renovation project. What a pleasure she has been to work with. I will recommend her to everyone and continue to have her work with us on future projects. Her knowledge of colours is amazing. She told us what to paint and why, how certain colours would compliment one another and what to stay away from. She helped us with colour design for a full exterior and interior over the course of 6 months. Thank you SO much Deanna for your assistance to us, we will forever be your clients!

Sean L.

We had a disappointing experience at this paint store. My wife and I was initially helped by an older lady on staff who was incredibly rude and dismissive. When we asked for advice on paint finishes for our baseboards, she seemed annoyed by our questions and ultimately gave us advice that turned out to be completely wrong for our project. After phoning on Monday, we found out that the older lady didn't mention a finish that actually would have matched our paint.

After realizing the issue, my wife returned to the store for an exchange. Although they did exchange the product, an apology for our wasted time and the older lady's rude and dismissive behavior would have went a long way.

I expected better service and knowledge from a specialty store. Unfortunately, I won’t be returning or recommending them to others.

*Update*

After our initial experience, I was contacted by the manager, Shelley. Shelley took the time to listen and was genuinely empathetic and proactive in making things right. She assured me that they are actively working to improve customer service, and I could tell she was committed to delivering a better experience.

This follow-up really changed my perspective on the business. It's clear that they care about their customers and are taking steps to improve. Thank you, Shelley, for restoring my confidence. I’m looking forward to giving this business another try and am optimistic about the positive changes!

Wendy H.

LOVE the new sofas our condo. Thank you to the great assistance - both for my clients and myself.

Ella K.

I came in a few weeks ago to get some paint and advice on a large renovation, as I do multiple times a year. I was astounded at how absolutely horrendous and rude the lady was that was “helping” me out. Older lady with glasses and very light hair. I’m not big on writing reviews, but the more I thought about it, the more I wanted to save someone else from experiencing her wrath. I gave two stars because many other times I’ve been in there, the lovely woman with the short brown hair had helped me out and is amazing. Nonetheless, my business will be going to Cloverdale from now on.

Sarah S. A.

I am currently painting an interior mural in Lethbridge and needed new paint. Wouldn't have completed the project without the FANTASTIC team here, who were able to offer advice and perfect products. THANK YOU!

Niki W.

We had Deanna from Freddie's come out and do a color consultation on the exterior of our home. Not only did she pick out great colors to compliment the existing features on our home, she offered continued support and encouragement.

If you are wondering if it is worth it to get a consultation, it is 100% worth it. Go for it. You won't regret it.

Brendon V. H.

I only went in to buy a small order of epoxy flooring, but with the time they took to walk me through the process and help me select the right products, I would’ve thought I was spending over $10,000 with them. They put a lot of thought and care into every sale, no matter how small.

Spencer M.

Staff was incredibly friendly and had an impressive product knowledge! We were looking for one colour specifically and when I said the paint number, Dana immediately knew which one I was talking about. She said it was part of an old collection but it had been renamed and grabbed the swatch for it. She made great recommendations based on what we said we liked. Marianne helped us out at the till and recommended the finish that would fit our lifestyle the best. The best experience I’ve had buying paint!!!